Privacy policy
Introduction
Dhanvir Healthcare (“we/us/our”) on our website www.dhanvirhealthcare.com (“Website”) endeavour to protect your privacy. We insist on maintaining the highest standards of secure transactions.
The aim of this Privacy Policy is to ensure that you understand what Personal Information (defined below) we collect about you, the reasons for collection and use, and the entities we may share it with.
By using this Website and providing your consent to this Privacy Policy (“Privacy Policy”), you expressly agree to the collection, use, and disclosure of your Personal Information in accordance with this Policy.
Collection and Use of Personal Information
This Privacy Policy explains how the Website collects personal and non-personal information and how such information is used, disclosed, and protected.
Personal Information includes, but is not limited to:
- Name
- Address
- Phone number
- Email address
- Date of birth
- Gender
- Payment details (if applicable)
You may be required to provide Personal Information while:
- Creating an account
- Placing an order
- Contacting customer support
- Participating in surveys or promotions
- Submitting reviews
We collect only relevant information for the following purposes:
- To better understand your needs
- To handle customer queries and complaints
- To process orders and deliver products
- To send updates, offers, and promotions
- To improve our services and user experience
- To communicate via phone, SMS, or email
- To conduct marketing and analytics
- To comply with legal requirements
- To prevent fraud and misuse
Safeguards to Protect Your Personal Information
We maintain strict security measures to protect your Personal Information from unauthorized access, misuse, or alteration.
- Secure servers are used for transactions
- Access to your data is restricted
- We follow industry-standard security practices
You are responsible for maintaining the confidentiality of your account credentials.
We are not responsible for any loss or misuse of data voluntarily shared by you.
Automatic Logging of Session Data
The Website may automatically collect non-personal information (“Session Data”) such as:
- IP address
- Browser type
- Operating system
- Pages visited
This data is collected using standard technologies and is used to improve website performance and user experience.
Cookies
A cookie is a small data file stored on your device.
We use cookies to:
- Enhance user experience
- Analyze website traffic
- Remember user preferences
You may disable cookies in your browser settings, but this may affect website functionality.
Unsubscribe from Promotions
You may receive promotional emails, SMS, or calls from us.
You can opt out anytime by:
- Clicking the unsubscribe link in emails
- Contacting our customer support
Links to Other Sites
Our Website may contain links to third-party websites (“Linked Sites”).
We are not responsible for:
- Content on external websites
- Privacy practices of third parties
Users are advised to review privacy policies of those websites separately.
Disclosure of Your Personal Information
We may disclose your Personal Information in the following cases:
- To comply with legal obligations
- To government or law enforcement authorities
- To protect our rights and property
- To service providers and business partners
- To advisors such as legal or financial consultants
- In case of business transfer (merger, acquisition, etc.)
We may also disclose information if required to prevent fraud or illegal activities.
Grievance Officer
For any complaints or concerns regarding this Privacy Policy, you may contact:
📧 Email: support@dhanvirhealthcare.com
📞 Phone: +91 72010 94845
Policy Updates
We reserve the right to update or modify this Privacy Policy at any time without prior notice.
Changes will be effective immediately upon posting on the Website.
You are responsible for reviewing this Policy periodically.
✅ Final Note
By using this Website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.