Terms of service

📜 USER AGREEMENT

This User Agreement (“Agreement”) dated [Add Date] (“Effective Date”) comprising of rules and regulations and privacy policy is published in compliance with the statutory requirement under the Information Technology Act, 2000 and Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 as applicable and amended from time to time. This Agreement does not require any physical or digital signature.

By accessing this website www.dhanvirhealthcare.com (“Website”) (whether or not using the services/purchasing the products), you agree to be bound by the terms and conditions of this Agreement. If you do not agree, please do not use this Website.


Use of Personal Information

This Website is owned and controlled by Dhanvir Healthcare (“Dhanvir Healthcare”/“we”/“us”/“our”). We respect your privacy and take appropriate measures to protect the confidentiality of your personal information.

As part of this Agreement, we may collect and use your data in the following manner:

  • Name (First and Last Name)
  • Email Address
  • Mobile Number
  • Shipping Address & Pincode
  • Demographic information (age, gender, etc.)
  • Browsing behavior on the Website

By using the Website, you consent to the collection and use of your data as described.


Services Overview

As part of the registration process on the Website, we may collect personally identifiable information as mentioned above.

Persons who are “incompetent to contract” under the Indian Contract Act, 1872 are not eligible to use this Website. If you are under 18 years of age, you may use the Website only under the supervision of a parent or legal guardian.


Website Access

We grant you limited access to this Website for personal use only. You may not:

  • Download or modify any part of the Website without permission
  • Use the Website for commercial resale
  • Copy product listings, descriptions, or pricing
  • Use data mining tools or extraction methods

Unauthorized use will result in termination of access.


Account & Registration Obligations

All users must provide accurate and updated information while placing orders.

By registering, you agree to receive promotional emails, SMS, and calls. You may opt out at any time.


Pricing

All products listed on the Website will be sold at MRP or discounted price as applicable. Prices are subject to change without prior notice.


Cancellation by Website / Customer

You may cancel your order before dispatch by contacting customer support.

Once the order is dispatched, it cannot be cancelled.

We reserve the right to cancel any order suspected to be fraudulent or violating our policies.


Returns

Due to the nature of Ayurvedic products, we follow a No Return / No Exchange Policy.

However, if a product is received damaged, you may contact us for exchange. Each request will be handled on a case-by-case basis.

📞 Contact: +91 72010 94845
🌐 Website: www.dhanvirhealthcare.com


You Agree and Confirm

You agree that:

  • You will provide accurate and complete information
  • You will use the Website for lawful purposes only
  • You will not misuse or exploit the Website
  • The delivery address provided will be correct
  • You will review product details before placing an order

You also agree to receive order updates and promotional communication.


Prohibited Uses

You shall not use the Website for:

  • Any unlawful or harmful activity
  • Transmitting abusive, offensive, or illegal content
  • Gaining unauthorized access to systems
  • Violating any laws or regulations
  • Copying or storing copyrighted content without permission
  • Impersonating any person

Colours

We strive to display product colors accurately. However, actual colors may vary depending on your screen settings.


Modification of Terms

We reserve the right to modify these Terms at any time without prior notice. Continued use of the Website implies acceptance of updated terms.


Governing Law and Jurisdiction

This Agreement shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Gujarat.


Note

We shall not be liable for any loss or damage arising directly or indirectly due to:

  • Payment authorization failure
  • Incorrect information provided by the customer
  • Misuse of products

✅ Final Line

By using this Website, you acknowledge that you have read, understood, and agreed to this User Agreement.